Help & advice

Got questions about booking a cleaning service with Portsdown cleaning? Whether you need an end of tenancy clean, a deep clean, or carpet and oven care across Portsmouth and it's surrounding areas, find all your answers below. We believe in clear pricing, friendly service, and total peace of mind.

Frequently asked questions

Everything you need to know about our professional cleaning visits, equipment, guarantees, and flexible payment terms.

How Much Does End of Tenancy Cleaning Cost in Portsmouth?

This is completely dependant on proeprty size, however if you refer to our 'Pricing' page you will find a full breakdown of our cost structure.

Do you have an End of Tenancy Cleaning Checklist for Renters you provide?

On our home page you will find 'Our cleaning checklist' that we work to when completing our full property/End of Tenancy deep cleans. 

How Much Does a Deep Clean Cost?

This is completely dependant on proeprty size, however if you refer to our 'Pricing' page you will find a full breakdown of our cost structure.

How Often Should You Have Your Carpets Professionally Cleaned?

This can vary depending on several factors, including the number of people in the home, whether the carpet is in a high-traffic area, and whether there are any stains or visible signs of wear.

As a general guide, we recommend having your carpets professionally cleaned every 12–18 months. However, if your carpet still looks and feels relatively clean, you may be able to extend this by a few months.

Regular professional cleaning helps maintain the appearance of your carpets and can also help prolong their lifespan.

How Long Does an End of Tenancy / Deep clean clean Take?

Like most of our answers again this is size and condition dependant. Before we complete the job we will always give you a rough time estimate. On the day we will also (if you pop out whilst we complete the clean) proide you with an hours heads up to when we will be done. 

How Often Should You Have Your Oven Professionally Cleaned?

Generally speaking, we recommend having your oven professionally cleaned every 12–18 months. However, this can vary depending on how frequently you use it and the type of food you cook. For example, cooking particularly fatty or greasy foods can lead to a build-up of grease and residue more quickly.

If you have a double oven but primarily use just one compartment, you may only need to have the main oven cleaned rather than paying for the entire double oven to be cleaned. We’re happy to tailor the service to suit your needs and only clean the areas that require attention.

How to Prepare Your Home for a Professional Cleaner?

Generally speaking, very little preparation is required before we arrive. If there is anything you need to do to help us prepare for your appointment, we’ll always let you know in advance.

For example, if you’ve booked carpet cleaning in a furnished room and would like us to clean underneath larger pieces of furniture, we may ask you to move these before we arrive. Smaller, lighter furnishings can usually be moved by us as part of the service.

We’ll always let you know ahead of your appointment if there is anything you need to do to help us, so there are no surprises on the day.

Ready to book your clean?

Get in touch with Portsdown cleaning today. We provide all equipment, require no upfront deposits, and work around your schedule to deliver spotless results every time.